Community Support Worker

Job Specification

1. Post

Job Title:

Community Care Assistant

Company

Apollo Care

Unit:

Domiciliary Care

2. Supervisory responsibilities/position in structure

Responsible to:

Registered Care Manager or Deputy Manager

Responsible for:

Prime Function: to provide personal and practical support to service users in their own homes.

3. Terms of Employment

Hours:

Variable

Wage:

£10.25 per hour

Experience:

Community care experience required

Other:

Uniform and badge will be provided

Full care certificate training

Further career development

Regular support and supervisions in a variety of settings

Opportunity for promotions within the team

4. Main function of job

(Note: in addition to these functions employees are required to carry out such other duties as may reasonably be required)

• To provide personal care and practical support to service users in their own homes, whilst observing safe working practices and ensuring the privacy, personal choice and dignity of the service user.
• To act as a link between the service user and Apollo Care and report to the Registered Care Manager or Deputy manager any deterioration or improvement in the service users’ circumstances and any general problems that may arise.

5. Requirements to carry out job

Duties/Responsibilities:

The specific duties carers will be expected to carry out are as follows: -

• Assistance with personal care to include; bathing, washing, shaving, hair care, dressing, undressing and oral care.
• Assistance with all toilet and continence requirements
• Assistance with the monitoring and supervision of medication, including application of topical creams running in line with the agencies policy
• Assistance with other health related activities including catheter care and eye drop instillation
• Assistance with handling the service user’s money in respect of payment of bills and shopping
• Assistance with the cooking of light meals, preparing snacks and basic food hygiene
• Assistance with light general housework, including laundering of clothes and bedding
• Assistance with pet care (if stated in the service users care plan)
• Regular attendance of staff meetings
• To carry out accurate and relevant administration with regards to time sheets and communication sheets
• To attend training sessions and regular team meetings
• To wear the uniform and identity badge at all times when on duty
• Keep all information about clients and their families secure and confidential in accordance with GDPR regulations

It is your duty as a care assistant to provide care and support in the least intrusive way possible. All service users and their representatives should be treated with courtesy and in a professional manner.

As a carer you must be sensitive and responsive to protected characteristics ie race, culture, religion, disability, gender and sexuality of the service users receiving care and their representatives.

Carers must carry out their job with the assistance of the service user not for the service user. This is an essential part of encouraging independence and motivation.

Carers must at all times adhere to the confidentiality policy.

No nursing tasks are carried out by Apollo Care.

Skills required: - suggestions

• Ability to communicate verbally in an effective and accurate way to obtain and give required information
• Ability to manage time
• Ability to think and work methodically
• Ability to organise workload and balance priorities
• Ability to work on own initiative
• Ability to be self-motivated and work without supervision
• Ability to deal with confidential information
• Polite and professional demeanour
• Reliable and flexible

Competencies to support this role include:

Team work, commitment, maintaining professional boundaries and good communication skills

6. Health & Safety

As an employee of Apollo Care you have a responsibility under the Health and Safety at Work act 1974 to: -

• Take reasonable care of yourself and others at work
• Co-operate with Apollo Care to ensure that the laws relating to health and safety are not broken
• Report any problems or concerns about Health and Safety to the Care Manager

This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides a general indication of work undertaken which may vary in detail in the light of changing demands and priorities.

7. Dignity and respect

Apollo Care is a promoter of the seven core principles of dignity and respect and promises to:

Value the uniqueness of every individual

Uphold the responsibility to shape care and support services around each individual

Value communication with individuals in ways that are meaningful to them

Recognise and respect how an individual’s dignity may be affected when supported with their personal care

Recognise that an individual’s surroundings and environments are important to their sense of dignity

Value workplace cultures that actively promote the dignity of everybody

Recognise the need to challenge care that may reduce the dignity of the individual

Job Types: Full-time, Part-time

Pay: From £11.50 per hour

Benefits:

• Company pension

Day range:

• Monday to Friday

Physical setting:

• Homecare

Shift:

• Day shift
• Night shift

Ability to commute/relocate:

• Liverpool, Merseyside: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Care: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 100% (required)

Work Location: In person

Reference ID: Apollo Care Community Support Worker