Complaints Handler

Job Title:Complaints Handler

Job reference: 22458

Venn Group has been approached by a Housing Association in Manchester to recruit for a Complaints Handler on a part-time temporary ongoing contract.

As a successful candidate you will have experience handling housing or local authority related complaints

Complaints Handler

The duties, of which experience is essential, will include:

• Handle 1st stage complaints regarding housing repairs
• Liaise with tenants, supervisors, operatives & other internal customer service teams
• Correspond over the phone and via email

Essential skills/experience

• Experience of customer service or complaints handling
• Housing or local authority sector experience

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.