AddressFull time 37 hours a week. Working mainly Monday to Friday, between 9am and 5pm however flexibility is required to suit the needs of the services.
12 month secondment
£36,980 progressing to £41,089
Salary as of 1 April 2024 - £37,720 progressing £41,912
Are you looking for a challenging and rewarding role where you are able to empower teams working in our homeless services, to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will lead and support your teams to provide a range of community and supported accommodation services for people within the Portsmouth area, who are homeless and in need of support.
MAIN RESPONSIBILITIES
- You will provide support and leadership and develop, motivate and recruit for the staff teams within your area
- You will develop and promote the highest levels of internal and external client consultation
- You will ensure that buildings are maintained to provide a high quality environment at all times
- Deliver “reflective practice” sessions to teams, ensuring that key learning and actions are followed up
- Ensure that minimum staffing levels are maintained to deliver services safely
- You will develop and maintain excellent working relationships with our stakeholders and commissioners.
- Represent the organisation positively and proactively at meetings and deliver presentations to local community, staff and commissioners
- Chair / lead key local meetings and work with other agencies to achieve agreed actions
- Ensure the delivery of multiple services within approved budgets
- Lead on income management, specifically rent collection, voids and lettings performance
- Work with the Regional Director to identify, cultivate and secure new funding streams and business opportunities in line with our strategy
- Ensure a culture of continuous improvement
- Implement new services as required and agreed
- Deliver services in line with psychologically/trauma informed principles
- Demonstrably contribute to the delivery of organisational strategies
- Liaise with other managers to pool knowledge, experience and ideas for service improvement
- Ensure adherence within services to all organisational policies and procedures
- Ensure knowledge of sector specific issues remain at a high level
- You will undertake investigations and Performance management processes where required
- To be part of the on call coverage for own or other areas as necessary
- Any other reasonable duties required in the interest of the organisation
KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people experiencing homelessness, mental health and other associated needs. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
Experience of :
- Effective staff management, supervision, team leadership and evidence of improving performance outputs, across multi-sites and through remote management of services and people
- Managing services for similar client groups
- Working with a wide range of stakeholders to achieve positive outcomes for clients
- Change management and implementing new services
- Ability to maintain electronic records, produce reports, analyse budgets and monitor KPIs
- Up to date knowledge of sector specific legislation and best practice
- Evidence of management level or professional qualification, training and/or experience in social care, management or housing
- Ability to prepare for, chair and minute meetings
- Clear verbal and written English and excellent communication skills
- Understanding of the principles of working in ways which support psychologically/trauma informed principals
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.
Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.
We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.
We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.
