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Form of workWhat We'll Bring:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.?
What You'll Bring:
Internally known as UK Credentialing Manager, you will be responsible for leading the UK Credentialing Team, managing performance and risk within the team and relationships with internal colleagues.
Impact You'll Make:
Effective management of workloads and resource to achieve successful delivery of service to agreed standards
Monitoring performance against KPIs and compliance expectations
Ensure risks are identified, recorded and mitigated and a risk reduction program is in place
Conduct regular team meetings, 1:1s and Performance appraisals ensuring learning & development plans are in place
Recruitment of new team members
Overall responsibility for the induction of new starters
Coaching and development of team members including performance management
Prepare and maintain operational documents ensuring these are communicated to the team
Ensure that key policies are understood and adhered to
Identify and implement service improvement initiatives
Develop and maintain positive relationships and communication with key departments across the business for incident resolution, escalations, business awareness and collaboration
What’s In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.?
We’re happy to talk flexible working. We operate a hybrid model allowing you to explore the balance of work and hours from home and/or from our offices in Leeds or London.?
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:?
26 days’ annual leave + bank holidays (increasing with service)?
Global paid wellness days off + a bonus day off to celebrate your birthday?
A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan?
Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools?
Access to our diversity forums and communities so you can get involved in causes close to your heart?
TransUnion - a place to grow:
We know that you may not possess every aspect of the essential and/or desirable skills listed above but if there’s something you can’t tick off, don’t let that put you off applying as we could explore training for you.?
Interview & Hiring Process
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.?
Reasonable Adjustments
If you require any reasonable adjustments to attend an interview with us please make us aware of this on your application.?
We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
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