Contracts & Monitoring Officer - Internal

To apply for this job you must be an employee of Kirklees Council for the duration of the recruitment process – up to and including the start date - and have successfully completed your probationary period.

Please note that if you work for an Academy you are not an employee of the Council.

This is an exciting opportunity to work within the Housing Related Support Team Team, within the Contract Monitoring Unit which forms part of the Kirklees Adult and Health Service within Kirklees Council.

Working within the Council’s values, the team are passionate about supporting and working collaboratively with Housing Related Support Providers. To provide high quality services to assist people to achieve outcomes that are personalised and meaningful to them whilst offering choice and encouragement to live as independently as possible within the community, whilst ensuring Value for Money services.

We have a number of commissioned services which we manage and monitor directly and also form part of the Supported Housing Improvement Project (SHIP) multi-disciplinary team to ensure the quality of support provided by non-commissioned services also meets our high standards.

The posts are fixed term posts for a maximum of three years funded externally as part of the SHIP.  These roles will have an emphasis SHIP non-commissioned supported accommodation providers.

The Role Involves:

• Monitoring, supporting and advising providers with the aim of striving for continual improvement for the benefit of service users
• Maintaining accurate information on our IT system
• Liaising with providers, service users and a wide range of stakeholder professionals both internal and external to the Council
• Undertaking Contract Support and Quality Monitoring meetings both electronically and on site at the providers office and gaining feedback from service users about their experience of the service as an important part of this process
• Producing Quality Monitoring reports and advising and supporting providers in relation to contract compliance
• Mobile / Hybrid working

For a full list of the role requirements please see the attached Job Profile.

You will:

• have the relevant knowledge and supportive and motivational skills to work with housing support providers to improve the quality of support being delivered.
• use excellent communication and negotiation skills.
• Have a good level of IT knowledge and skills to produce monitoring information and analysis
• manage your own workload, have excellent organisational skills and have robust time management skills.

Benefits

• Generous annual leave entitlement
• Ongoing Training and Career development
• Excellent pension scheme
• A range of family friendly polices
• We offer a wide range of well-being initiatives including a cycle to work scheme and discounted KAL membership

If you require further information or would like to discuss the role, please contact Kirsti.sutton@kirklees.gov.ukon 01484 221000 

Interviews will be held on Thursday 22nd February 2024.