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Cardiff Council delivers over 700 different services to our citizens, visitors, and businesses across the City. As a local government organisation, our customers depend on us to deliver our essential services every day and, whether employed in a customer facing, technical, trade or support role, our employees help us to make a difference to the communities we serve.
As it is important that our workforce better reflects the communities we serve, you must live in Cardiff to apply for this role and you can check your postcode falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx
Cardiff Early Help is a collection of innovative and progressive services for children, young people and families, within the directorate of Adults, Housing and Communities in Cardiff Council. We are looking to employ an Administration and Data Management Corporate Apprentice to contribute towards the delivery of our organisations key values and engage with a range of stakeholders.
This position will be based at The Conference Centre, East Moors Road, Cardiff, CF24 5RR. This role may involve home working and require some weekend working.
You can apply for this role if you have not already gained the apprenticeship qualification (or NVQ) offered in this role, at the same Level or higher and do not hold a degree as
This is a Level 2 Apprenticeship Role. Graduates are only eligible to apply for Apprenticeship roles offering a minimum of a Level 3 Apprenticeship Qualification and provided their degree is in a different subject.
About the job
In this Corporate Apprentice(Level 2) role you will learn to:
Build and maintain positive relationships with colleagues across Early Help and
communicate effectively with a range of professionals
Gain an understanding of a range of administrative functions and the pivotal role this plays in supporting children, young people and their families.
Assist in the collation and inputting of data using various recording and information systems .
Work effectively, both individually and collaboratively as part of a team.
Undertake on the job training and development to support you to deliver an efficient and effective service.
Full training will be provided and our Team will help and encourage you to develop in the role and you will be encouraged to take on a variety of duties. You will receive supervision and on the job training and will have a named mentor to support you to deliver an efficient and effective service in a positive, customer-focused manner.
The Corporate Apprentice & Trainee Scheme also provides opportunities to enhance your transferrable skills to help support your career progression.
Many of our teams have moved to online and homeworking working and you will be encouraged to develop the skills to support this. Where homeworking is required, you will be given the necessary equipment however, you will need to arrange your own internet connectivity (some support may be available to help with this).
This role includes a Welsh Government Apprenticeship Framework Qualification in Digital Application Support at Level 2. *Please check your eligibility to apply for this role using the information listed in the Additional Information section below and in the Person Specification for this role.
What We Are Looking For From You
Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are interested in our work, keen to learn in the role and in helping us making a difference to our customers by delivering exceptional public services in Cardiff.
Our Corporate Apprentices gain valuable experience working for the largest Council in Wales. Whilst we cannot guarantee that the appointed candidate will go on to secure a further role at the end of this initial contract, they will be supported and encouraged to take advantage of the many opportunities available within our organisation, in order to progress their career.
- We are looking for someone who is:
- Passionate about making a difference to the lives of families across the city.
- Organised, able to prioritise tasks and motivated to learn
- Willing to offer and receive feedback aimed at improving service delivery and help to resolve problems.
- Able to adapt to different tasks to meet the needs of the service.
Additional information
If after reading the job description, you have any questions about the role please contact David Bobs (Quality Assurance and Development Manager) on 07970 643061
To be eligible to apply for this role you must live in Cardiff. Please check your postcode falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx
You may be able to apply for other Corporate Apprentice roles offering a different qualification route, or our Corporate Trainee roles (or other Council vacancies) provided you meet the essential criteria. Please check our other vacancies at www.cardiff.gov.uk/jobs
This post is not suitable for post share.
This post is temporary for 15 months if worked full time, or longer if worked part time. Most roles are based on a 37 hour week although many roles can be worked on a part time basis and at least 16 hours per week for apprentice roles.
When completing your online application, you should tailor your application to the role by giving examples, in the Supporting Information section, of how you meet each of the essential criteria listed on the Person Specification. You should also state how you meet any desirable criteria as we may use these to shortlist should we receive a large volume of applicants meeting all the essential criteria. The Supporting Information section of the online application form is limited to 4,000 characters – you can upload additional Supporting Information but please do not submit a CV as this is unlikely to provide the information needed. Please read the guidance on how to apply.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
Additional Information:-
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Job Reference: PEO03574
