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Form of work
SalaryCredit Controller
- Salary: £23,000 to £25,000 (pro rata)
- Location: Peterborough
- Job Type: Full-time, 6-month FTC
We are seeking a Credit Controller to join our Finance team on a 6-month fixed-term contract. The successful candidate will play a crucial role in managing the company’s debtor list and ensuring that outstanding client balances are organised and scheduled for collection. This stand-alone role requires a detail-oriented individual with confidence in client interactions, accuracy in reporting, and a process-driven mindset, alongside experience in a credit control environment.
Day to day of the role:
- Accurately report and update the debtor list on a daily basis.
- Adhere to debt collection procedures and track outstanding client balances.
- Communicate effectively with the Sales Ledger Manager, Sales Team, and Customer Service Manager, providing updates on client dealings.
- Prioritise and organise debt collection to reduce company debt.
- Uphold the company’s brand when managing customer complaints resulting from the credit control process.
- Liaise with internal teams to resolve disputed invoices and ensure all efforts have been made to collect outstanding balances.
- Chase overdue invoices by telephone and email within agreed timescales.
- Negotiate and maintain payment plans where applicable.
- Investigate and defend against chargebacks.
- Process card payments and follow up on failed payments.
- Maintain a spreadsheet of uncollected customer balances and provide weekly reports to the Head of Finance.
- Perform other duties as delegated by the Sales Ledger Manager.
Required Skills & Qualifications:
- Proven experience in a credit control role.
- Strong attention to detail and accuracy in record-keeping.
- Excellent communication and negotiation skills.
- Proficiency in using Excel and payment processing systems like Stripe.
- Ability to work independently and as part of a team.
- Results-focused with a professional and resourceful approach to problem-solving.
- Passionate about delivering excellence and reducing company debt.
Benefits:
- Competitive salary.
- Opportunity to work in a supportive team environment.
- Exposure to a variety of finance functions and the chance to develop professionally.
To apply for the Credit Controller position, please submit your CV to
