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Form of workPosition: Credit Controller - 9 Months Fixed Term Contract
Location: Luton
About the Role:
We are looking for a Credit Controller to work in our Luton office on a 9-month fixed term contract. The role will require collection of overdue debt for Impellam brands, preventing invoices from becoming overdue. You'll ensure accurate maintenance of client information and record all chasing activity. Reporting and escalation of issues to the Team Leader which may impact on meeting required deadlines.
Key Responsibilities:
- Maximise cash collection and minimise overdue debt
- Management of client relationship
- Accountable for disputed debt and work with operational teams to resolve queries and prevent reoccurrence.
- Ensure effective communication internally and externally.
- Meeting with clients and key contacts in the business where necessary
- Providing reports on overdue debt position
- Continuously consider process improvement and strive to improve team efficiency.
- Reconciling and collection of historic debts
- Provide high level of customer service to both internal and external clients.
- Escalate issues that impact on the completion of tasks to the Team Leader
- Liaise with other Finance functions (billing admin, payroll, management accounts, and purchase ledger) to resolve issues in end-to-end processes as required.
What we're looking for
- Intermediate to Advanced Excel skills with experience including PIVOT Tablesessential and being comfortable with formulas such as CONCATENATE, VLOOKUP and SUMIF.
- Demonstrated experience within a fast moving, forward thinking and customer-led organisation.
- Relationship Management
- Ability to communicate both internally and externally.
- Disciplined approach to managing own workload whilst working to agreed targets and deadlines.
- The ability to pay attention to detail whilst working to strict deadlines.
- IT literate (Microsoft Office experience is important)
- AAT/ICM qualifications desirable.
What Can We Offer You?
- A competitive salary package
- 25 days annual leave plus public holidays, and your birthday off
- Company pension,
- Blended working - from home and our London office
- Benefits
- An environment where your learning and development is supported through a range of various learning tools and courses
Impellam is a connected group providing global workforce and specialist recruitment solutions. Our 2000 people and market leading brands work across a broad spectrum of industries and job categories throughout North America, the UK and Europe and Asia Pacific.
At Impellam we believe in the power of work.
Through the power of work, we build better businesses and help people lead more fulfilling lives.
Our strength lies not just in our brands, and their specialist vertical markets and regional knowledge, but in how we are united by one purpose, one culture, one driving force.
We call it Virtuosity. It's why we're different. It's our determination to do even more and to always be ambitious and brave for our customers and candidates.
None of this would be possible without a culture based on trust. That's why we have an ambitious vision to be the world's most trusted workforce and specialist recruitment solutions group, trusted by our people, our customers and our investors in equal measure.
We trust our Virtuosos and give them the freedom and autonomy to do the right thing, to adapt and see the possible in the impossible. We make sure people make the difference.
Together, we can deliver a world where you'll always have exceptional people doing exceptional work.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
