Address
Form of work
Salary
Your new company
We are proud to be working with one of the leading providers of business management software in the UK, Ireland and Asia. They help more than 55,000 customers across commercial, public sector and not-for-profit sectors become more productive and efficient. They aim to transform the way business software is used, giving every employee the freedom to do more. Our client employs nearly 5,000 staff and are passionate about helping customers stay one step ahead of the challenges facing their industry and business.
Your new role
Reporting directly to the Credit Control Manager, this is an end to end role and the applicant must drive improvement in invoice accuracy to ensure collection of all invoices. The Credit Control position will ensure that all billing is completed in a timely manner in accordance with the current policy, and any backlog is fully accounted for. Each Credit Control position will be allocated their own divisional accounts, and are expected to improve the Finance Customer Experience and drive the DSO down. Duties include:
- Responsible for end-to-end order to cash activity including invoicing and cash collections.
- Undertake all necessary activity to ensure accurate and timely billing.
- Ensure Sales Orders are processed in line with company policy and to the agreed customer terms.
- Liaise with, and maintain the support of, the sales teams to ensure that new sales handovers are sent in with the necessary support and information.
- To check and process variable billing uploads.
- Contact customers for payment on invoices raised, proactive approach to ensure cash collections are maximised; this is essential.
- Maintain and build excellent relationships with key customers.
- Process credit notes when required, ensuring necessary approvals are obtained and to update the relevant billing systems accordingly.
- Working collaboratively with business partners to ensure customer queries and disputes are resolved promptly to enhance customer experience.
- Continually enhance the business\'s systems and procedures to maintain a best-in-class service.
- Any Ad-Hoc duties which fall under the Order to cash remit.
What you'll need to succeed
- Excellent interpersonal and positive influencing skills across the spectrum of the company.
- 3-5 years' experience in a Credit Control position is preferred.
- Demonstrable track record of achieving excellent results in a Credit Control/Order to Cash environment.
- Ability to build and nurture relationships across reporting levels.
- Credible and professional behaviour.
- Be computer-literate with strength in the MS Office products.
- Meticulous attention to detail with an ability to work in a methodical manner.
- A passion for providing excellent customer service.
- To work in accordance with the companies' policies and procedures.
- Knowledge of Dimensions system would be advantageous.
What you'll get in return - Salary of £27k- £30k per annum, depending on experience
- 9-5.30pm core hours (Monday-Friday)
- Hybrid working (3 Days in Office)
- Excellent modern offices (Loughborough)
- 25 days holiday + bank holidays
- Monthly Bonus Scheme
- Company Pension
- Additional company incentives
If you are interested in this role, please apply now with a copy of your CV - or email directly, and I would be glad to speak with you about the vacancies.
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