Credit Controller

Title of Position Credit Controller

Reporting to SeniorCredit Controller

Based Warwick

Company Overview

The Wanzl Group is a recognised global leader for the supply of retail equipment and services across the Logistics Industry and retail sector.

The Wanzl UK Group of companies is the largest subsidiary of Wanzl turning over £110m annually & currently employs circa 750 staff throughout the UK & Ireland.

Job Description

As a Credit Controller, you will report directly to the Senior Credit Controller and work as part of a team responsible for the timely collection of outstanding invoices and relationship management with internal departments and clients.

Key Responsibilities

• Work with colleagues across multiple segments and departments
• Deal with debt with a view to collection on agreed customer terms
• Anticipate developments and identify accounts that will require special attention
• Handle disputed accounts and negotiate to bring payment into line with terms
• Maintain accurate individual measurement and performance statistics
• Obtain sufficient information to assess the creditworthiness of new and existing customers
• Improve departmental processes and procedures, e.g. invoicing, follow up, queries
• Work within guideline and reports to the Senior Credit Controller
• Comply with Company policies and Group management systems
• Reconciliation of accounts
• Liaising with other members of the Finance and Accounts teams
• Flexibility in relation to duties and responsibilities

Key Skills, Qualifications & Knowledge Requirements

• Have a background in Credit Control
• Contribute to working in a continuous improvement environment identifying the best ways of working
• Able to make proactive telephone calls to clients and account managers to resolve queries in a timely manner to ensure payment to agreed terms
• Utilise a strong systems background to extract data in the most efficient way to work with customer requirements and supplement prompt payment
• Capable on Excel including the ability to prioritize, filter and sort data (along with use of Vlookups) on an aged debt report
• Able to understand and work on various customer portals as required to facilitate the collection of debt
• Have excellent communication skills both verbally and written
• Able to multi-task, work in busy environment and with team spirit
• Have good administrative and numeracy skills
• Source statements and copy invoices via email
• Explaining how you plan to resolve any bad debt in a regular or adhoc meeting with your team leader, accountants and account managers