Credit Controller

My client, a property management company based in Green Park, is seeking to hire a Credit Controller to join their busy team. This is a fantastic opportunity to join a fantastic company with a competitive salary and excellent benefits. This role requires previous experience in a Credit Control role, as well as experience within the property management sector. This role is hybrid, with 4-days in office and 1-day from home during probation period, and 3-days in office thereafter.

This is a fantastic opportunity to join a highly reputable property management company based in the heart of London. This role will be standalone, so requires a self-starter who can communication excellently with stakeholders and senior people within the business.

Applicants without experience in the property management sector cannot be considered.

Key Responsibilities

• Responsible for credit control activities, ensuring timely collection of outstanding payments.
• Arrange necessary actions to collect payments due on quarter days and achieve collection targets.
• Prepare quarterly rent and service charge collection statistics for specific intervals.
• Report on historic arrears monthly and ensure full collection.
• Report on arrears at specified meetings.
• Initiate debt collection proceedings when required.
• Present arrears position at weekly Asset Management/Finance meetings.
• Liaise with central finance to reconcile void service charges and arrears positions.
• Collaborate with Property Accounts Manager to prepare debt claim forms.
• Clear tenant ledgers for lease terminations, transfers, and property sales.
• Work closely with Asset Managers, Property Managers, and Property Accountants to address cash flow issues related to debtor arrears.
• Maintain tenant deposit funds and ensure accurate postings and allocations of bank interest.
• Complete quarterly bank reconciliations for rent deposits.
• Prepare paperwork for approved TA forms, account closures, and debt write-off forms.
• Attend and provide reports for Credit Committee meetings.
• Manage collection of amounts due to the Group outside of property management.
• Handle audit queries related to credit control.
• Stay updated on new credit management procedures and techniques.
• Review and enhance company credit control procedures as needed, including implementing IT/process enhancements.
• Provide cover and assistance to the Cashier during peak periods for allocating and posting tenant cash receipts.
• Prepare demand raises periodically.
• Work closely with the Group Finance team to ensure accurate recording of payable amounts across the Group.
• Perform any other duties as reasonably required.

The Ideal Candidate:

• Strong experience within Property Management Credit Control
• Strong communication skills both written & verbal
• A working knowledge of property management systems, preferably Bluebox
• Ability to think proactively
• Advanced Excel skills
• Ability to reconcile tenant ledgers

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates