Credit Controller

CREDIT CONTROLLER

28k

LIVERPOOL

HYBRID WORKING

Robert Walters are partnering with a global business within the engineering space based in Liverpool as they seek to recruit a Credit Controller. The purpose of the role is to report to the Credit Control Supervisor, working within the AR Team, adhering to best practice in all things credit, with an overall aim to maximise cash flow exposure to bad debt across the Group.

Key Responsibilities

• Actively chase outstanding invoices and applications via telephone, post or email to ensure receipt within credit terms
• Perform collection activities within expected SLA's with any issues highlighted to the Credit Control Supervisor or Head of Credit & Collections
• Manage internal and external queries from customers and contracts
• Record and action disputes in a timely manner
• Provide commentary to the Monthly Aged Debt and departmental KPI packs and dashboards
• Populate expected receipts against the Group Forecast
• Undertake other duties as requested to support the Credit & Collections function

Key Requirements

• CICM qualified or studying member desirable
• Excellent written and verbal skills
• High degree of attention to detail
• Good problem-solving skills
• Excellent customer service skills
• Previous experience in a Credit Control Team within a large, multi-site and diverse organisation
• Experience managing a team in a high volume, fast paced environment
• IT and ERP (SAP) literate is considered an advantage
• IT Proficiency: IT literacy, including familiarity with relevant accounting software (SAP experience preferred, but not mandatory as training will be provided)
• MS Office Proficiency: Solid skills in MS Office applications, particularly Excel

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates