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Form of workMy client a leading private healthcare provider based in the Central London are looking to bring in an experienced Credit Controller on an initial temporary basis. The objective of the role is reduced the outstanding debtors ledger in accordance with specified guidelines and procedures.
- Manage a range of duties relating to cash management and Credit Control within the Billing and Accounts Receivable team whilst engaging with our Self Funding Payers.
- Manage a portfolio of accounts in order to ensure cash collection is met.
- Aim to maintain and strengthen relationships with internal customers, as well as external customers
- Provide support to the Cash Collections Team Leader, and provide reports where necessary in line with Credit Control requirements.
- Ensure delivery of targeted DSO and cash collection targets, keeping debts to a minimum, whilst managing a high value, high volume portfolio across different payer groups.
- Contact a minimum of 50 self funding patients daily by telephone in order to maximise cash collection and take payments via our online payment system.
- Liaise and engage with Senior Credit Controllers to mitigate collections where payment by telephone has not been possible or where an account needs to be escalated.
- Build and maintain key relationships with all major stakeholders, including Private Medical Insurers.
- Ensure accurate AR data maintenance for assigned portfolio.
- Monitor and identify unidentified cash for relevant payers.
- Experience in the health care sector/medical insurance desirable but not essential
- Advanced excel skills and general IT skills
- CICM qualification (part or full) desirable but again not essential
