Credit Controller

Lead the Way as a Credit Controller at BigChange: Keep Our Success on Track!

About BigChange:
At BigChange, we are masters of transformation, equipping over 2000 customer accounts, both in the UK and France, with pioneering field service management technology. Our drive? To underpin our customers' business growth and sustainability by ensuring the value of our products and services is recognised through robust financial engagement.

Why BigChange?

• A business that invests in growth, innovation, and its people.
• Dedication to maintaining a nurturing work culture that fosters professional development.
• Being part of a forward-thinking team that values collaboration and customer satisfaction.

Role Overview
As the sentinel of our receivables, a Credit Controller at BigChange plays a crucial role in safeguarding our company's financial health. Reporting to the Head of Sales Operations, you will:

• Oversee Credit Control functions for both UK and France, ensuring a seamless process management.
• Manage the delicate balance between stakeholder engagement and meticulous reporting.
• Exercise responsibility for the accounts receivable function and enforce data protection standards.
• Mitigate risk by managing controllable debt and driving consistency in debtor days.
• Champion customer interactions, resolving credit issues amicably and promptly.

Requirements

• Experience in a similar role
• Excellent people skills with the ability to handle objections gracefully.
• Innate ability to work both independently and as part of a team, with a flexible approach.
• Proficiency in Microsoft Office packages, especially Excel, and outstanding written and verbal communication skills.
• (Desirable) Experience with Sage 50 and Kolleno; Power BI knowledge is a plus.

Benefits

• Generous annual leave plus additional BigRecharge well-being days.
• Contribution to health and fitness initiatives.
• Comprehensive health coverage and income protection plans
• Dynamic and inclusive work environment, with opportunities for career progression.

BigChange is an equal opportunity employer. We celebrate differences and support diversity, thriving on it to improve the lives of our BigChangers, our product, and our community.

If you would like to be part of a talented team where your voice is heard and your involvement matters, please join us.

We are also proud to be a Disability Confident employer: we understand that the application and traditional interview process does not work for everyone. If you need us to make any adjustments or changes to our existing process, please let us know in your application. Examples of adjustments may include providing application information in different formats, allowing additional time for any tests, providing a copy of interview questions prior to interview; or, conducting interviews remotely or in-person. This list is not exhaustive, and we are open to exploring any reasonable adjustments that may be necessary. If you have a disability and meet all the essential requirements for the role you have applied for, you will be guaranteed an interview.