Credit Controller

Join Convergence Group's dynamic team as we search for a top-tier Credit Controller with a knack for swiftly resolving invoice queries, to join our customer-centric finance team where every action revolves around putting our customers first.

WHO ARE CONVERGENCE GROUP?

No Corporate Red Tape: We're a privately-owned company, free from the shackles of corporate bureaucracy.  Our culture is ours to shape, and it's a culture of innovation, not conservatism.

It's Not What We Do, It's How We Do It: We specialize in complex WAN, LAN, WIFI, and Security solutions, taking the pain out of infrastructure management, letting our customers focus on what truly matters.

Growth: Our business is flourishing, and we're poised for substantial growth. We need exceptional people who understand our customers’ requirements and expectations.

As our Credit Controller, you'll be the maestro orchestrating the collection of revenues from our valued customers for the outstanding services we provide. This pivotal role ensures that we continue to deliver top-notch connectivity services, accompanied by stellar customer care.

A DAY IN YOUR LIFE AS CREDIT CONTROLLER:

• You'll engage weekly with overdue debtors, ensuring swift cash collection and nurturing strong relationships with customer purchase ledger teams
• You’ll champion Credit Control processes, sending chase letters when needed and pursuing billing to ensure the credit notes are raised in line with approval process.
• Proactively resolving invoice queries – happy to pick up the phone when needed and liaising internally to get the job done.
• Reconciling cash receipts and providing insightful reporting will be second nature to you, ensuring transparency and accountability.
• Your meticulous attention to detail will shine as you allocate cash receipts and resolve customer queries promptly, maintaining pristine ledgers.

TO EXCEL IN THIS ROLE YOU'LL BRING:

• 3 years of experience in a Credit Control role in a fast-paced environment
• A solid academic background with minimum of 5 GCSE's or equivalent
• Experience of meeting and exceeding KPI’s
• Mastery of MS Office and finance systems like Netsuite
• Natural talent for team collaboration, coupled with exceptional communication skills

WHAT'S IN IT FOR YOU?

• Competitive salary of £25 - £32,000
• 33 days holiday (including bank holidays and it only gets better!)
• Robust benefits, including an enhanced pension, Private Medical Insurance, Income Protection & Life Assurance
• Work-life balance, with family friendly perks, flexibility with core hours and hybrid working with 3 days a week in the Solihull office.
• Learning and development opportunities? Absolutely!
• Dog-friendly office? Yep, you read that right!