- CICM qualification
- Good understanding of B2B lending and risk management
- An excellent customer service focus and empathetic approach
The company offers a fantastic package, which can be discussed further upon application. Benefits include:
- Hybrid working (up to 2 days working from home)
- 15% employer pension contribution
- Subsidised onsite gym
- Private healthcare and dental schemes
- Discretionary bonus scheme
As the Credit Manager, you’ll be responsible for managing arrears, default, forbearance, termination of agreements, recovery of assets, and bad debt.
Duties for the Credit Manager will include:
- Leading and mentoring a team of two in collections/recoveries who are field-based.
- Assessing current collections procedures, identifying any areas of improvement, and implementing effective strategies
- Developing a framework for setting policies and procedures for cases that are regulated by the Consumer Credit Act (including legal action) to effectively recover company assets and mitigate bad debt. Ensuring compliance with law and regulation at all times.
- Developing strong relationships with clients and stakeholders
- Liaising closely with a variety of external contacts including Liquidators, Administrators, insolvency practitioners, and solicitors where needed
- Ensuring compliance with FCA regulations, anti-money laundering, DPA and fraud, etc
- CICM qualification
- Experience in credit management roles (ideally in the asset finance sector)
- Good knowledge of CCA regulation
- Good understanding of B2B lending and risk management
- Great communication skills
- An excellent customer service focus and empathetic approach
- Proven success in managerial roles
- Strategic thinking, highly motivated with the ability to lead by example
Salary: Competitive Salary
This role is commutable from Stoke on Trent, Longton, Uttoxeter, Stafford, Stone, Leek, Ashbourne, Derby, Burton upon Trent
The role would suit candidates with the following experience: Credit and Collections Manager, Credit and Risk Manager, CICM qualified Manager, Credit Control Manager
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.