CRM Assistant

Overview

An exciting opportunity has arisen for a CRM Assistant to join our growing Marketing department. Reporting into the Courses CRM Manager and working alongside a wider CRM team of eight, this is a rare opportunity for somebody with little-to-no experience to kick start their career by joining one of Britain's most established digital brands. Full training and guidance will be given to ensure you have the right skill set to fully support the team by taking ownership of the day-to-day running of our CRM campaigns.

Key Responsibilities

• Be the main point of contact between the CRM tram and our Sales and Commercial teams
• Maintain the ‘Sold Product” campaign calendar
• Build campaigns within our Braze platform using targeting and segmentation tools
• Proofreading campaigns to ensure they always follow our best practice guidelines
• Ensure information received for "Sold Product" campaigns is accurate and chase missing information when needed
• Make minor edits to emails, such as copy and image changes, where necessary
• Provide a weekly round-up of campaign results

Skills & Experience

• No prior CRM experience required
• Excellent communication skills - both written and verbal
• Highly organised with strong attention to detail
• Ready and willing to learn about CRM and Marketing with a curious mindset
• Ability to follow processes and procedures

Benefits

• Hybrid working as standard
• 25 days annual leave plus bank holidays
• Flexible holiday scheme (buy, sell and carry over your holiday)
• Paid time off to move home
• Contributory pension scheme
• Enhanced family leave benefits
• Insurance benefits including life assurance
• Love Mondays events
• Discount scheme including gyms and popular retailers
• Range of wellbeing and mental health support avenues
• Newly refurbished office in a fantastic location, with countless bars, restaurants and theatres right on the doorstep.

These are just some great benefits we offer everyone working at Reed.co.uk!

Proud winners of:

• #1 Recruitment Agency - Glassdoor Best Places To Work 2020
• The JobCrowd Top Companies for Graduates to Work For 2021
• The JobCrowd Top Companies for Apprentices to Work For 2021

Feel what it’s like to truly belong…

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria.