Customer Advisor

We are looking to add to our team of bright, energetic, customer-orientated team players in Derby – with individuals who are able to look after the immediate and future needs of our customers.

This is a fantastic opportunity to work for a long established, family run, reputable Main Dealer.

Key responsibilities will include:

• Creating an immediate and long-lasting rapport with our customers
• Managing customers’ service experience
• Offering products and services to cement business relationships with customers

Required Experience:

Experience within the motor industry is desired and the successful Customer Advisor will have:

• Previously worked within a customer service role
• An understanding of exceptional customer service
• A commitment to selling extra value
• Ability to work as part of a team as well as an individual
• Good IT skills

Benefits:

• We off a competitive basic salary with realistic uncapped earning of approximately £37,000
• Partially subsidised Volkswagen vehicle on a staff benefit scheme for you, your friends and family.
• 24 days holiday, increasing up to 28 days based on length of service, plus Bank Holidays
• Company Pension Scheme
• Comprehensive training and support programme.

Hours:

Either 08.00 - 17.00 or 09.00 – 18.00 Monday to Friday

08.00 – 13.00 one in four

Job Type: Full-time

Pay: Up to £37,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Referral programme

Supplemental pay types:

• Bonus scheme

Experience:

• automotive customer service: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: CA Derby