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Form of work
SalaryAn exciting role with a growing company that offers ample opportunities for progression. Whether you're starting your career journey or seeking new avenues for growth, our client’s dynamic environment provides the perfect platform to thrive and excel.
Key responsibilities for a Customer Care Advisor
- Contacting all inbound leads within Service Level Agreements (SLAs) to provide assistance and support.
- Accurately recording all relevant data pertaining to customer interactions and enquiries.
- Handling inbound phone calls from customers, addressing their queries and concerns effectively.
- Responding to email enquiries from customers promptly and professionally.
- Facilitating the registration process for new customers, ensuring all necessary documentation is completed accurately and efficiently.
Key Skills for a Customer Care Advisor
- Exceptional customer service skills, with a strong focus on providing a positive experience.
- Demonstrated work ethic, showing commitment and dedication to your work.
- Positive attitude with a willingness to learn and adapt in a fast-paced environment.
- Excellent communication skills, both verbal and written
- Ability to work independently and collaboratively within a team environment.
Benefits
- 25 days holiday + bank holidays
- Opportunity to earn commission / bonus
- Your birthday off
- Online doctor / 24 hour counselling
- Benefits platform
- Menopause support
- & much more!
If you're passionate about delivering outstanding customer service and thrive in a dynamic setting, apply now to join our client's team, and make a difference in the customer experience!
