Customer Care Representitive

This is a full-time on-site role for a Customer Care Representative located in Glasgow City. The Customer Care representative will be responsible for providing excellent customer support to our clients through various communication channels, ensuring customer satisfaction, and using analytical skills to resolve customer inquiries and issues. The Customer Care representative will also be responsible for collaborating with other departments to ensure customer needs are met. Qualifications Excellent written and verbal communication skills Strong customer service skills with a focus on customer satisfaction Analytical skills to resolve customer inquiries and issues Ability to use various communication channels such as phone, email, and chat Experience in customer support or a related field is preferred A positive attitude and ability to work well in a team environment Ability to multitask and prioritize tasks effectively