Customer Sales Advisor

Customer Sales Advisor
Monday to Friday 8am to 5pm
£24,000 basic salary
Fixed-term contract until early 2025
Knowsley
Office based
Our client in Knowsley are seeking a Customer Sales Advisor to join their team on a fixed-term contract until early 2025 to cover a period of maternity leave. The company are a plant, machinery and training business so will be responsible for managing current accounts ensuring all clients receive a quality service and are advised of the latest offers and courses. On offer is a basic salary of £24,000. Working hours are Monday to Friday 8am to 5pm.
There are no cold calling sales with this role. All engagement will be with the current client portfolio.
The main duties of a Customer Sales Advisor are:

• Delivery of excellent service through effective customer engagement via phone and email.
• Keep in contact with key decision makers with a view to maintaining strong business relationships (mixture of inbound and outbound, no cold calling)
• Listen and understand the client's needs to ensure tailored solutions.
• Act as the first point of contact for your clients and provide additional support or any issues they may have.
• Take client bookings for products or training courses.
• Effectively manage your own diary of client calls and correspondence.

To be considered for the position of Customer Sales Advisor:

• Telephone experience within a customer service, account management or sales environment is essential.
• A high work ethic coupled with an energetic and methodical approach to work.
• Excellent organisational and planning skills.
• Strong verbal and listening skills coupled with a professional telephone manner.
• Basic IT skills.

If you feel this is the right role for you and meet the above criteria, then please apply online in the first instance