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Form of work
SalaryCustomer Service Advisor required to join our established client in what will be a varied customer support role. This position is paying an annual salary of £24,500. Working hours are Monday - Friday, 8.30am - 5.30pm.
Own transport is required to access the client's site.
Duties:
- Respond to customer enquiries via telephone, email, web and internal systems
- Provide ETA's
- Provide reactive and proactive support to customers
- Resolve customer issues and complaints
- Work closely with the transport team to ensure deadlines are met
Benefits:
- £24,500 per annum
- Pension
- Parking
Experience required:
- Previous Customer Service experience is beneficial
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
- PC literate with Microsoft Excel, Word and Outlook skills
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
