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Form of work
SalaryAre you ready to join a dynamic and innovative company located near Exeter Airport? We are seeking a motivated and dedicated individual to fill the role of a Full-Time Customer Service Account Manager.
What We Offer:
- Great Company Culture: Join a team that values innovation, collaboration, and a positive work environment
- Competitive Salary: Enjoy a competitive salary of up to £26,500 upon completion of training
- Free Parking: Convenient and complimentary parking for our employees
- Generous Discounts: Benefit from substantial discounts on stocked items
Key Responsibilities:
As a Customer Service Account Manager, you will play a crucial role in our team. Your responsibilities will include:
- Managing key customer accounts and projects, providing regular reports on service level and delivery performance in accordance with departmental and contractual agreements
- Directly handling order placements and maintaining effective communication with customers
- Preparing quotations, including negotiating prices in collaboration with senior management
- Liaising with internal departments to communicate customer requirements
- Building and nurturing relationships with customers, ensuring excellent Customer Service
- Monitoring and managing the progress of new client onboarding, keeping all stakeholders informed
- Efficiently managing customer data on our online system
Qualifications:
To be successful in this role, you will possess:
- Strong Communication Skills: Demonstrated ability to communicate effectively with high attention to detail
- Good Organisation Skills: The ability to manage tasks efficiently and stay organized in a fast-paced environment
- Computer Proficiency: A solid understanding and proficiency in computer usage
- Excellent Communication and Negotiation Skills: Both spoken and written
- Ability to Work Under Pressure: Capable of working under pressure and meeting tight deadlines
If you are ready to embark on a fulfilling career with a company that values its employees, we encourage you to apply for this exciting opportunity.
Join us and be a part of a team that is redefining Customer Service excellence!
