Customer Service Administrator

Do you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people?  We are working with a highly customer focused business, based at Moulton Park looking for their next top talent to join their growing business as a Customer Service Administrator, as their team grows and they continue their mission to provide an exceptional customer experience.  
  
About the role:
In this role you'll be delivering an excellent customer experience and no day will be the same. You'll be talking to a range of customers over the phone, handling queries, updating information, processing membership information, and making changes on the company software; always ensuring administrative tasks are dealt with effectively. 
  
To excel in this role you’ll be:

• Experienced in an Admin position or Customer Service environment.
• Proactive, flexible, and organised. 
• Have excellent written and verbal communication skills, a great listener and be passionate about helping customers.
• Able to use your initiative and build professional relationships.
• A great team player.
• Confident working with Microsoft Office and great attention to detail and accuracy.

What’s in it for you? 
Working with this business is rewarding in every sense as you’ll receive full training, supportive colleagues, and fantastic career opportunities to move around the organisation. The environment has a real family feel, there is free onsite parking, great bus links and an excellent employer-contributed pension scheme, company events, and a truly great working environment for you to enjoy coming to work!
  
This is a fantastic time to join this organisation and grow your career with a successful, professional, and growing team. Get in touch to complete an easy online application to tell us about yourself, your skills, and aspirations. We can’t wait to hear from you!
Please be aware our recruitment is handled by our external partner Four Talent Ltd. Should you have any questions related to the role or about your application, please contact a member of their friendly team on .
The personal information we collect from you will be shared with CIFAS who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and CIFAS, and your data protection rights, can be found by https://fpn   
For more information on how your data will be collected, processed and stored, please see our Job Applicant Privacy Notice here: https://assets/public/Job-Applicant-Privacy-Notice.pdf