Customer Service Administrator

Main Duties:

• Act as a liaison between the owner and artists, fostering effective communication and collaboration.
• Management of CRM system
• Dealing with incoming calls - 30/50 calls daily
• Booking in delivery jobs, handling breakdowns & general enquiries
• Safeguard confidential information with discretion, understanding the sensitive nature of artistic projects.
• Provide administrative support and facilitate a positive working environment.
• Ideally we would look for this role to develop into a planning role

Requirements:

• Outstanding communication and interpersonal abilities
• Confident dealing with the general public and the vulnerable
• Ability to work independently, take initiative, and thrive in a fast-paced setting.
• Strong problem-solving skills and meticulous attention to detail.
• Calm under pressure and have excellant communication skills

Hourly rate 11.50ph - 12ph increasing again once becoming permanent
If you feel this role suits your skills we would love to hear from you!
CPEdinburgh

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.