Customer Service Administrator

Customer Service Administrator

One Step Recruitment are working with a leading industrial company. They are looking for the ideal candidate to join their team as a Customer Service Administrator.

An ideal candidate would need:

• To assist with and ensure ease of availability of parts for production with the aim of “just in time” delivery.
• To provide Production with the necessary information and materials to keep manufacturing processes running without interruptions.
• To become a valued member of the front and back Office team, able to multitask across many different areas of responsibility

Customer Service Administrator duties will include:

· Invoicing such as Credit notes and customer invoicing

· Despatch work such as;

o Co-ordination of world-wide goods despatches, predominantly to customers in UK, Europe, USA, South America and Asia

o Contract review when applicable in accordance with QS9000 (price, terms and packaging requirements)

o Support with monitoring and negotiating freight costs

o Support with co-ordinating customer procedures

o Review existing carrier performance

o Identify and evaluate new carriers

A whole host of benefits offered for a Customer Service Administrator contain:

· 25 days bank holiday plus bank holidays

· Onsite parking

· Health Cash Plan

· Monthly bonus scheme

You will be working 39 hours per week Monday to Friday

The salary is dependent on experience between £24,000- £26,000

Any further information required please contact us directly

This is an exciting opportunity, if this role is of interest to yourself please apply now!

Job Types: Full-time, Permanent

Salary: £24,000.00-£27,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer Service: 1 year (required)

Work Location: In person

Reference ID: One Step Admin