Customer Service Administrator

My client, based in Lichfield are looking for an experienced Customer Service Administrator to join their company on a full time, Permanent basis. Working for a well-known brand that offers great benefits including Private Healthcare and 33 days holiday,
what's not to love!Duties will include:Dealing with enquiries via telephone, email and chat inboxDealing with social media enquiries from UK customersManage orders onto portal and process all relevant documentation purchase orders, shopping, invoicesInput information onto SAGE CRM, track all customer communicationProvide information on products/servicesAdminister invoices and credit notesMaintain the information on the order portals, websites and databases using Word Press, Magento and access database systemsSet-up special order requests, raw materials and product
requestsThe successful candidate will have:At least 2 years in an office based Customer Service roleGood IT skillsStrong communication skillsGCSE C and above in English and Mathematics (or equivalent qualification)Previous experience in handling technical / product related enquiriesPrevious administration experienceBenefits will include:Great working environment; collaborative and supportive with lots of variety...