Customer Service Administrator

Customer Service Administrator

Rushden

£11/hour

2 weeks holiday cover must be available to work 21st February until 4th March.

Full time role: 37.5hours per week (30 min lunch), 9am to 5pm.

Monday - Friday

My client, a manufacturing business based in Rushden, are currently recruiting for a Customer Service Administrator to join them on a temporary basis. In this role you will be supporting internal departments with all Customer Service and administrative functions.

Key duties and responsibilities of the Customer Service Administrator :

• Answer incoming calls and transfer them to the relevant department.
• Send emails to internal departments with incoming order details.
• Supporting other members of staff with administrative duties and update relevant systems.
• Provide excellent Customer Service to customers.
• Accurately log information obtained from customers and send it to the sales team.

Key experience and skills required for the Customer Service Administrator:

• The ideal candidate will be self-motivated and have an excellent telephone manner. The ability to communicate effectively and professionally must be demonstrated at all times.
• The ability to multitask and work efficiently is crucial.
• Will be happy to assist other departments/colleagues where necessary.
• Fast Typing Skills, accuracy and great attention to detail.

Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

All responses will be managed in line with GDPR.