Customer Service Administrator
Part Time 20-25 hours per week based in Redditch office. This will be for mornings or for School Hours e.g 9:30 - 14:00
Temporary contract until end of 2024
Pay rate: £12.80 per hour with weekly pay
Immediate Start
We are looking for a Customer Service Administrator who is available immediately to join our well-established client in Redditch, Worcestershire on a temp basis for 9 months. This role involves providing administration to the Customer Service Team and Sales administration.
Customer Service Administrator - Duties & Responsibilities:
- Working as part of a small team, logging all customer contact, and tracking of enquiries.
- Sales order processing and verification
- Setting up new accounts
- Taking ownership of customer issues and resolving within a given timeframe.
- Setting up items on ERP system
- Emailing and responding to queries.
- Raising of credit notes and arranging returns.
- Maintaining and updating all relevant records.
Customer Service Administrator - Skills & Requirements:
- Exceptional communication and organisational skills.
- Strong non-verbal communication skills.
- A confidence and willingness to learn.
- Experience in Customer Service or sales admin
- Excellent IT and analytical skills.
If you are available immediately and are happy to start on a temporary contract, please call Maisy or Chris on 01562 69090 to discuss further, or email maisy@hewett-recruitment.co.uk