Address
Form of work
SalaryYou will be responsible for:
- Delivering an excellent level of Customer Service
- Sales order processing
- Accurate data entry
- Resolving problems effectively
You will work collaboratively with all internal departments including Sales, Credit Control, and the Distribution Centre based in Basingstoke.
Hours of work are 40 hours per week 2pm - 11pm.
About You
- Previous experience working in a similar Customer Service or order processing role
- Excellent written and verbal communication skills and able to build good working relationships
- Reliable, positive and pro-active with the ability to prioritise and take ownership of issues
- Enjoys working collaboratively as part of a team
- Exceptional attention to detail and accuracy along with strong IT skills
- Ability to learn new systems
A little bit of wine knowledge would come in handy!
What can you expect
- 25 days holiday excluding public holidays increasing after 2 years’ service
- Option to buy holidays
- Personal bonus of up to 5% of salary, based on performance against key objectives
- Company bonus of up to 15% of salary
- Company pension scheme matching up to 5% of contributions
- 18 weeks enhanced maternity leave and 4 weeks paternity leave.
- Cycle to work scheme & Season ticket loan
- Employee Assistance Programme
- Travel insurance
- Employee wine discount
- Retail, wellbeing, technology, and travel discount
Liberty Wines is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).
We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.
Liberty Wines celebrates diversity and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves.
REF-212 958
