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Form of work
SalaryAn exciting opportunity to join a well-established, market leading organisation as a Customer Service Administrator to coordinate and manage customer orders whilst taking ownership of after sales support.
- Location: Frimley, hybrid working available
- Working Hours: 8:30AM - 5PM Monday to Thursday, early finish of 4PM on a Friday!
- Benefits: 26 days holiday + bank holidays (increased with service in year up to max of 30 days!) Personal pension plan, life assurance cover, staff discount, private medical insurance
As the Customer Service Administrator, you will be responsible for:
- Processing orders, support customers with delivery and installations
- Supporting with parts and technical requests
- Processing parts orders
- Setting up new customer accounts
- Generating quotes
- Planning maintenance visits
- Processing invoices
- Ad hoc admin tasks as and when required
The successful Customer Service Administrator will have the following related skills / experience:
- Strong Customer Service experience, ideally within an order processing or logistics environment
- Highly organised with strong communication skills
- SAP experience is highly desirable - proficiency in MS Office and Salesforce
- Team player attitude with the ability to work independently.
