Customer Service Administrator/Ecommerce Support

I am working with an SME business based in BD4 who are going through a period of growth.
They are looking to recruit a Customer Service Administrator on a permanent basis to join the team ASAP.
Key responsibilities will include:

• Processing and taking orders - online and on the phone
• Overseeing emails that come into the sales inbox
• Updating and maintaining customer records
• Liaise with customers on deliveries
• Dealing with customer complaints and queries
• Work with internal stakeholders to provide excellent Customer Service
• Arrange credits for customers if required
• General admin support

They are offering a competitive salary of £25k per annum.
The role is fully based in the office.
Working Hours:
Mon - Thurs - 8.30 - 5.30
Fri - 8.30 - 2.30
This is a small office environment where everyone works together to support the team and get tasks done. They are looking for someone to join the team who is a team player and strives to achieve an end goal.
For more information on this role, please apply via this link or contact Kelly West at Hays -

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