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SalaryJOB TITLE: Customer Service Advisor
HOURS: 8AM - 4:30PM or 09:00 - 5:30PM
LOCATION: Smethwick
SALARY: £24000
START DATE: ASAP
BENEFITS: 26 days holiday, plus Bank Holidays, free onsite parking, Excellent Pension Scheme, very friendly, down to earth and sociable working environment.
Would you like to join the dynamic team of a market-leading manufacturing company as part of there outstanding Customer Service team and be a part of a company with a rich 200-year history? Would you enjoy a position where every day brings new opportunities and exciting challenges? If so... read on!! This fantastic opportunity will allow you to step into a role where you'll be the voice of the company, ensuring a seamless and exceptional experience from start to finish.
This role:
- First point of contact for customer enquires via phone and email
- Take ownership of tasks to meet service level agreements
- Qualify customer requirements and reduce customer downtime
- Build and maintain relationships with customers to ensure first service is always provided
- Maintain and update customer records
- Process purchase order requirement
- Maintaining records
To excel in this role, all we ask is that:
- Excellent communicator
- Proficient on MS Office and CRM systems
- Ability to work to tight deadlines and SLA's
- A warm and professional manner
- Good attention to detail
Next Steps:
If you're interested in this position and have the skills and attributes listed above, then please apply today or for more information contact Sophie on /
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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