Address
Form of work
SalaryAbout The Role
Delivering what we promise
Morrison Water Services, the UK’s largest, dedicated utility service provider has been awarded the Welsh Water Network Alliance Contract. The scope of work will include the repair and maintenance of clean water network assets covering the whole of Wales.
Morrison Water Services are recruiting for a Customer Service Advisor to work on our Welsh Water contract in Clydach.
As a Customer Service Advisor you will be part of our planning team who are responsible for ensuring customer's are contacted to schedule work. You will deal with customer enquiries ensuring they are dealt with in a positive and helpful way. You will arrange workloads based on priorities driven by the application of customer. You will work together with other departments such as planning and operations to ensure customer needs are met.
Do you have previous Customer Service experience? This is essential for the role.
Have you maintained good computer knowledge and self-assured in the use of MS Office packages?
Can you maintain and hold excellent communication skills on all levels?
Do you have the ability to prioritise and organise own workload?
Does this sound like you? If so we want to hear from you!
Morrison Water Services, part of the M Group Services Water Division, are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and we are looking for aspiring people like you, who are keen to build their career within the Water Industry.
Our people provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. Our Water Division provides a broad range of technical capabilities to our clients ranging from asset condition assessment to design, build, commissioning and completion. With a £2.1billion order book and turnover at £450 million, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too. Sound interesting?
As a valued employee of the M Group Services Water Division, you’ll be entitled to:
- Matched Pension Scheme
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful company
- Life Assurance
- The option to take out Personal Accident Insurance
- The ability to partake in Payroll giving
- Salary Finance - an online portal offering financial support via articles, videos and blogs. You can apply for loans and savings schemes via payroll
- 25 days' annual leave plus 8 days' bank holiday
- Enhanced Maternity & Paternity policy
- Cycle to work Scheme
Who doesn’t like a discount? You will have access to your ‘My Rewards’ portal. This provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bills & top retail brand discounts.
Here’s a few so you can see the type of saving’s you can make:
- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership
What are you waiting for? Apply today!
#mws
About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and Customer Service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.
