Customer Service Advisor

Customer Service representative Crawley - OTE up 28K - Office based
A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.
The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal.
This role has excellent scope for progression whether that be within the team or within the business in other departments.
Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more!
This is a busy role so experience within a telephone based environment is key and experience working within an environment when you have to multitask is also key.
Responsibilities:
Processing a range of customer orders
Support all stakeholders through the process ordering process and provide efficient aftercare
Dealing with a range of queries from suppliers, clients and customers through email and Telephone
Working with other departments to ensure the right customer journey is provided
Go over and beyond to provide excellent Customer Service at all times
Ensure complaints, if they arise are dealt with professionally
Experience and skills required:
Call Centre or Volume, Telephone based experience
Experience working within a busy environment
Strong Customer Service support experience
Strong Administration skills with attention to detail.
Relationship Builder
Efficient
Good IT skills using multiple systems, comfortable with learning new technology
This is an exciting role for the right person to grow as the company does and develop their career further.
If this sounds like your next move, apply now and we will be in touch!

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