Customer Service Advisor

Your new company
We are currently recruiting Customer Service Advisors to join a social housing provider based in St Helens.
Your new role
This role is based within the call centre dealing with inbound calls from tenants with various issues including repairs, rent arrears, and other tenancy issues. You will be required to work Monday - Friday 37 hours between the hours of 8am - 6pm. Initially, you will be full time in the office, but after training and once you are up to speed, you will have the option to work hybrid, two days from home.
What you'll need to succeed
Previous experience of social housing is desirable. You will have previously worked in a customer-focused environment, and you will have excellent communication and interpersonal skills along with strong IT skills.
What you'll get in return
You will receive a competitive hourly rate along with holiday pay accrual. You will also have access to free parking and will be offered training on the job.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk