Customer Service Advisor

Customer Service Advisor
27,659 per annum + excellent benefits
Bath, Somerset
Permanent

Would you love to work for a growing company in the heart of Bath? Do you thrive to work in a high-performing team? If the answer is YES, then apply today as this could be the role you have been looking for!

Working in partnership, my client is looking to recruit a proactive and professional Customer Service Advisor to join their dedicated team in Bath. You will support the business by providing top-quality service to their customers.

The role:

• First point of contact for all queries
• Receiving and processing customer orders
• Organise and arrange returns
• Provide technical advice
• Maintain accurate records
• General administration

Person specification:

• Previous Customer Service/call centre experience is essential
• Professional and polite telephone manner
• Pro-active and engaging approach
• Able to work on your initiative
• Excellent communication and organisation skills
• Sound IT skills

Benefits:

• Free on-site parking
• 25 days holiday plus the option to buy more
• Staff discount
• Generous pension contribution

Hours of work will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm.

Due to the location of the client, having your own transport would be beneficial

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.