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Form of work
SalaryOur client are looking for an exceptional Customer Service representative to work in the Beddington lane area of Croydon in South East London. You will be based in this new Depot, working in the offices of a large distribution centre.
The Job details are as follows:-
Working as part of a busy Customer Service team, you will be required to provide excellent Customer Service to all customers, including.
- Receiving & placing customer orders
- Handling customer complaints coordination & resolution
- Processing returns in line with company policy.
- Logging, investigating, and resolving debit notes raised by customers.
- Consulting with customers to ensure excellent Customer Service.
- Liaise with appropriate internal departments to ensure customer satisfaction.
- Updating schedules
- Progress chasing
- Highlight any concerns regarding customer care to the Customer Service Lead
Requirements required:-
- Previous Customer Service experience
- Purchase order processing and purchasing invoicing experience.
- Stock Control knowledge
- Effective communication skills both verbal and written.
Benefits:
Hours of work Monday to Friday 8.30 a.m. to 5.00 p.m.
Free parking on site
Working in brand new premises
This is a temporary role to start and could turn in to a permanent position for the right person.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
