Customer Service Advisor

Where: Belfast

Full time: Permanent

Salary: £21,943, rising to £22,561 at 9 months in role, plus incentives

Hourly rate:£11.25

Connect for good with EE. Shape the future with us where innovation meets inclusivity. If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. Youll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here.

What we offer;

• Agreatstarting salary of£21,943, plus optional incentives and bonus schemes
• Aflexible workingroutine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&cs apply)
• Hugediscounts of EE & BT products including your Mobile and Broadband saving youhundredsofpoundsevery year
• Support in carving a career path for you. We are super passionate about developing our people and well support you in every way we can so that you have a career you want
• Season TicketTravel Loan Giving you the funds topay for your travelto and from work up front, helping you where it counts

• Volunteering days, so you cangive backto your local community
• Optional Private Healthcare and Dental, foryouand thefamily
• A share scheme where you caninvestin the company at adiscountedrate
• 25 days holidaywith the option to buy more
• Optional Pension scheme toprotectyourfuture
• Critical Illnesscover
• Gym membershipdiscounts
• Discountsoff attractions for thefamilyall year round
• The smaller bits like,freetea and coffee, and even aconcierge

Your role;

You will support and guide our customers. Whether its helping them with a billing query, answering a technical question or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service.

What we stand for;

We believe in a completelypersonalenvironment, where youre treated like you want to be treated. Werecommittedto working together to build acommunitywhere everyone feels they belong. Whatever yourage,race,sexuality,disability,religionorgenderidentity, we recognise andcelebrateour differences and embracediversityat all levels. Everyone iswelcomeat EE.

What are you waiting for?

If you think youd be a great fit wed love to hear from you. Reach out to get the conversation started!