Customer Service Advisor

What you'll be doing Ensuring that students have an excellent experience whilst being at BPP Covering reception desk and greeting visitors (part of team rota, covering evenings and weekends) Facilitating and scheduling computer-based assessments Overseeing material stock levels for course delivery; maintaining and ordering Liaising with internal departments in support of administrative tasks Building close relationships with students, staff and contractors Consistently providing a high-quality service Acting as first point of contact for facilities and building issues that might arise Providing support for BPP events as well as providing classroom support Managing refreshments and room bookings for internal and external events Providing a first line response to the IT queries and troubleshooting issues as well as logging issues with the IT service desk and installing basic IT kit Distributing internal and external post Acting as a Health and Safety Contact, First Aider and Chief Fire Marshall