AddressJob Details
Customer Service Advisor Apprenticeship
Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you?
If so, perhaps working as a Customer Service Agent in a quarry, cement or asphalt site is your career call. Earn as you learn, combining college study for a Level 2 and 3 in Customer Service with industry experience at the largest independent construction materials group in the UK.
Breedon is a home for inquisitive learners. Quarries, cement, and construction are no longer old-fashioned sectors. We’re providing the foundation for our lives, building the places where we live and work, play and in-between.
Interested in…?
- Being paid to go to gain qualifications; earn as you learn, without having to ‘work the time back’
- Achieving a L2 and L3 in Customer Service
- Full company funding of any fees for qualifications and training
- No need to buy your own kit or any work equipment; it’s all on us
- No shifts, no nights, no weekends; a 40-hour week, with Monday-to-Friday daytime hours
- A competitive salary significantly higher than the national minimum wage for apprentices
- Support from a community of apprentices; a collaborative and comprehensive induction
- A huge variety of potential career progression pathways at a stable, thriving business
As an Apprentice Customer Service Agent, you’ll support us to work with a customer base from domestic to commercial clients to large contractors, local authorities, and government bodies. You will be dealing with customer orders on the phone, dealing proactively with any queries and complaints and keeping customers up to date with progress. Making our customers happy by being proactive and innovative is crucial to this role.
If you’re one who enjoys doing the same thing every day, maybe this role isn’t for you. You won’t be spending every day doing boring, repetitive jobs! If you love getting stuck in and putting a smile on our customers faces, then now we’re talking!
Do You Offer…?
- Good level of Maths and English.
- An organised person, who loves variety.
- A positive attitude.
In joining us, you won’t be thrown in the deep end or treated like just a number; you’ll work in a close-knit team, with someone always on hand to offer help.
Why Breedon…?
Here’s what one of our existing employees want to tell you…
Lydia, a second-year Apprentice Maintenance Technician based in Hope, Derbyshire:
“From a young age, I helped on my friend’s farm; I’ve always liked practical stuff and being hands-on! I decided to apply to Breedon seeing the opportunities that could be presented to me in the future. As a female working in operations, I’m accepted for me and who I am. If you enjoy practical, hands-on work, and if you want to learn new skills supported by an experienced friendly team, my advice is to give it a go!”
Additional benefits for this role include:
- Salary - Age 16-20 £9.50 per hour, Age 21+ £11.44 per hour
- Pension
- 25 days annual leave, plus bank holidays on top
- Share Saver Scheme
- Life Assurance
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
- Broad learning opportunities and career progression pathways.
About Breedon Group Services Limited
We are a leading construction materials groups in Great Britain and Ireland. We supply the construction industry with the essential materials needed to build the places where we live and work, play and in-between. With over 3,800 people based across more than 300 sites, our first class team is at the heart of our business and one of our greatest assets.
Alongside that, our commitment to sustainability is reflected in our purpose – to make a material difference to the lives of our colleagues, customers and communities, and our products play an essential part in creating a sustainable built environment for everyone.
From the ground up, we’re making a material difference.
Want to be part of that? Join us in 2024 as part of our exciting apprenticeship cohort. Breedon is a home for inquisitive learners. Quarries, cement, and construction are no longer old-fashioned sectors. We’re providing the foundation for our lives, building the places where we live and work, play and in-between. We have opportunities in England, Scotland, Wales and Ireland across several of our exciting groups, and all apprentices are provided with the support, guidance and training to achieve their qualification.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
