Customer Service Advisor - Flexible On Experience!

Are you looking for a rewarding and challenging job where you can make a difference every day?

Do you have a flair for Customer Service and a passion for delivering service excellence?

If so, you might be the perfect fit for Royal Mail, based in Barnsley (S73 – Cortonwood).

Royal Mail is the UK’s leading postal service provider, delivering mail to millions of customers across the country.

• As a Customer Service Advisor, you will be the voice of Royal Mail, handling customer enquiries, complaints and feedback with care and professionalism.
• You will need to be confident on the phone, computer literate, and able to work under pressure and to deadlines.
• You will also need to have a proven record of working in a fast-paced Customer Service environment, and a commitment to providing a first-class customer experience at all times. This can be from an office setting or face to face.

As a Customer Service Advisor, you will enjoy:

• A competitive pay rate of £11.77 per hour rising to £12.97 in April!
• 37.5 hours per week, with shifts between 8am and 6pm Monday to Friday, and 8am to 3pm Saturday with a day off during the week (Shifts given 4 weeks in advance) Sundays are very rare but may be required and are paid at £14 per hour and from 9am to 2pm if worked.
• Free on-site parking
• Close proximity to amenities

You will also receive full training for the role, which will last for two weeks from Monday to Friday, 9am to 5pm.

(Please note that annual leave is not permitted during the first three weeks of training, and minimal annual leave may be requested after this subject to availability)

If you are interested in joining Royal Mail as a Customer Service Advisor, don’t miss this opportunity!

The intake start date is 25th March or 8th April subject to a clear DBS check.

Apply now and start your journey with Royal Mail