Customer Service Advisor

Customer Service Advisor
Crawley
Maternity Cover
Monday - Friday
40 hours per week
12.50per hour

Work Duties:

• Repairs call handler
• handling large volumes of calls
• Diagnosing repairs
• Raising jobs

Required experiences:

• Experience of working in a similar environment E.G working within an office that supports commercially focused services
• Self-Motivated, flexible, and Resourceful
• Able to work to tight deadlines
• Able to work as part of a team and on own initiative
• To prioritise heavy workloads
• To commit to operative in a customer focused environment
• Be a good team player
• Intermediate to advanced level with IT skills especially MS Word and Excel
• Experience of working in an administration/secretarial role
• Good standard of written English
• Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
• Ability to multi-task, and work efficiently and accurately under pressure
• Professional and pleasant manner in dealing with internal and external customers
• Excellent telephone skills