We seek a highly motivated individual to join a friendly team as a Customer Service Advisor in the Bournemouth area. We deliver complete end-to-end services through all stages of equipment provision and recycling. Our mission is to help people remain independent and prevent unnecessary hospital stays.
About you:
- You will have excellent Customer Service experience and attention to detail
- You are a well-organised individual with some IT/ Admin experience
- Have good people skills and empathy
Main tasks:
- You are responsible for arranging deliveries and collections of equipment, providing excellent Customer Service, answering inbound and making outbound calls
- Liaise with Equipment Technicians to ensure the service runs smoothly
- Most importantly, you'll have the necessary care and compassion required to ensure our Service runs smoothly so our Service users receive the best possible Customer Service
- You will be responsible for providing excellent Customer Service to our Service users and resolving any issues efficiently and in a timely manner.
Working Hours:
Monday to Friday 08:00-16:30
37.5 hours per week
Pay rates are:
11.44
Location:
Bournemouth, England
Vacancy Type:
Full-time, temp to perm role
Additional Information:
Does this role sound like an excellent opportunity for you? Then please get in touch for an informal chat.