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Form of work
Salary| CUSTOMER SERVICE AGENT - TEMPORARY TO PERMANENT |
| SHIFTS - MONDAY TO FRIDAY BETWEEN 8:00AM - 6:000PM / 1 IN 2 SATURDAYS - 5 DAYS / 37.5 HOURS PER WEEK |
| £10.50 PER HOUR |
| STARTING ASAP |
| TEMP TO PERM |
Join us for a rewarding CUSTOMER SERVICE career! No experience required. We're looking for enthusiastic individuals to provide top-notch service via phone, email, and more. If successful when in the role it may go permanent.
Responsibilities:
- Handle customer inquiries and troubleshoot issues
- Document interactions accurately in our CRM
- Resolve complaints and maintain customer satisfaction
- Collaborate to resolve complex issues
- Meet quality and productivity targets
- Participate in ongoing training
- Adhere to company policies
Requirements:
- Prior CUSTOMER SERVICE experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency in CRM software and computers
- Teamwork, empathy, and patience
- Attention to detail and positive attitude
