Customer Service And Business Support Officer

Business Support Officer
Waltham Forest
16 per hour
Full Time Contract ( 3 months)
Novax Recruitment is actively seeking a Business Support Officer in Slough. This is a contract without a scope for extension working full time hours.
Responsibilities include:

• To provide a professional, proactive, customer focussed service to the organisation and all customers, both internal and external
• To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate
• Organise and maintain records and documents using the appropriate process
• Create documents, reports, correspondence from the information provided
• Utilise system information to ensure work is delivered and prioritised in order

Experience and skills required:

• An understanding or experience of dealing with requests for information made under the Freedom of Information Act 2000 and/or the Data Protection Act 2018 is essential
• Experience of complaints/response systems
• Strong administrative skills with an excellent knowledge of the full range of IT Office systems
• Demonstrate knowledge in the use of software packages including in house systems
• Demonstrate the ability to work in a fast pace environment

For more information, contact Maksym at Novax on (phone number removed) or follow the job advert to apply.
Provide information and resolve problems, within scope of role, escalating to line manager as required