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Form of work
SalaryMarketing and Member Support Coordinator
Work from Home- Nr Newbury
£26,000 - £32,000 per year
Our client is a membership organisation, providing mindset confidence and goal setting support to business owners and entrepreneurs who are growing their businesses.
As they build and expand their membership community, they are working with us here at Better People to source a full time Member Support and Marketing Coordinator
This is a new role to support members and the team with Customer Service and member support, marketing coordination and inspiration.
Hours of work will be 37 hrs per week starting at 9.00 finishing at 5.30 and being available to travel to Newbury once a month for team meetings
This is a full time permanent employed role
The Job -The purpose of the Member Support and Marketing Coordinator role is to support members with onboarding when they join, to maintain awareness of members wellbeing, talk to members about their challenges and concerns, to reach out to lapsed members, to provide marketing support, to manage member administration, facilitate on line meetings, generate reports, write feedback summaries, and to be a barometer of how members are feeling, coming up with marketing ideas and coordinating marketing initiatives, working independently, with support, in this varied responsible role.
Ideal candidates for this role will be/have:
- Experienced in people focussed role, speaking and listening to customers
- Experience in a learning and development setting (advantage not essential)
- Great influencing skills and be able to speak credibly and show understanding.
- Intuitive empathetic and quick to learn.
- Responsible, able to take ownership of the role and know when to involve others/ask for help.
- Knowledge of digital marketing, social media - Facebook and Linkedin and able to write well
- Able to write member feedback reports succinctly and accurately.
- MS Office and quick to learn new tech
- Own transport and living within one hours' drive of Newbury for monthly training and team meetings
This is an interesting and varied role where you will speak to a wide range of business people from different fields and professions.
You will be working from home, managing your own workload whilst being part of an inspiring, happy and motivated team.
We can offer some flexibility around family etc but there will be occasional out of hours work to attend evening events on line or in person.
If you think you have some or all of the skills required, please apply/contact us today.
Better People Ltd is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills. By applying you will register as a candidate with Better People Ltd. Our Privacy Policy on our website explains how we will use your information. Our clients are only able to offer employment to candidates who are fully eligible to work in the UK and cannot offer work visas/sponsorship etc.
