Address
Form of work
Salary- Process customer orders in accordance with procedures and guidance from the Sales Office Manager and Commercial Manager.
- Issue Order Acknowledgements to customers in a timely manner.
- Maintain accurate filing systems for full traceability of all orders received.
- Assist with customer order-related enquiries via telephone and email.
- Follow pricing guidelines for all quotations, enquiries, and orders in line with company policy.
- GCSE or equivilent in Maths & English
- Customer service experience is desirable.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Due to the location candidates MUST drive and have their own transport
- £23500-£25000 salary with discretionary bonus scheme.
- 25 days holiday plus bank holidays, increasing to 27 days after 5 years of service.
- Pension scheme.
- Working hours Mon-Thur 07:30-16:30 - Friday 07:30-12:30
To apply for the Customer Service Assistant position, please submit your CV.
