Address
Form of work
SalaryCustomer Service Coordinator | Telford Area| Permanent |£24,000 |Enhanced Benefits Package
Can you be the voice of an award-winning corporate business? Are you looking for a role with excellent career progression opportunities? Do you thrive in a high-energy environment? If this sounds like you, read on!
The Company
An award-winning market leader in the Telecoms industry who pride themselves on their employee experience and positive culture. Working within a medium sized Customer Service team and reporting into the Customer Service Manager, you will benefit from a strong support system throughout your onboarding period.
An organisation who strives to recruit from within, you will never be short of opportunities to develop your skillset and progress.
The Opportunity
- Management of inbound Customer Service enquiries. As the first voice your clients will hear, you will be positive, professional and committed to supporting and offering appropriate solutions.
- Responsible for follow up administration to ensure all customer information is recorded accurately.
- Opportunity to support on end-end enquiries from initial installation to maintenance and aftercare.
- Acting as the glue that holds to wider business together, communicating between internal departments with the Customers’ interests at heart to ensure a great Customer Service experience.
What’s In It For You?
- 23 Days Annual Leave, increasing with service + your birthday off!
- Option to buy additional leave
- Health and wellness scheme
- Perkbox membership
For further information please contact Lydia Johnson at Seymour John Ltd
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