Address
Form of work
SalaryA Customer Service Coordinator role has opened working for a leading facilities management company. The role requires a strong communicator who can efficiently handle customer queries and provide exceptional service.
Client Details
The company is a well-established facilities management business, employing over 500 people. Located in Altrincham, this organisation is renowned for its commitment to outstanding Customer Service and its supportive, team-oriented work environment.
Description
- Responding promptly and professionally to customer enquiries
- Resolving customer complaints in a timely and satisfactory manner
- Coordinating with other departments to resolve customer issues
- Maintaining customer records by updating account information
- Keeping track of customer interactions and transactions
- Providing feedback on the efficiency of the Customer Service process
- Preparing reports on customer interactions and satisfaction
- Contributing to team effort by accomplishing related results as needed
Profile
A successful Customer Service Coordinator should have:
- Strong communication skills with a customer-focused approach
- Proficiency in using customer relationship management software
- A knack for problem-solving and the ability to handle difficult situations
- Excellent organisation and multitasking skills
Job Offer
- Salary £23,000 per annum
- An engaging work environment in Altrincham
- Opportunities for personal and professional growth
- A supportive team culture
If you're passionate about Customer Service and ready for a challenging yet rewarding role in the Facilities Management industry, we invite you to apply for the Customer Service Coordinator position.
